You should also be comfortable using a personal computer and be familiar with Windows software.Ĭertified Administrative Professional (CAP)Ĭandidates must meet specific education and administrative office support professional experience, which are: This course is intended for anyone interested in developing their management skills. You should have basic keyboarding and computer skills, be comfortable navigating the Internet and using email, and have an understanding of a word-processing program (such as Word). Please Note: You will receive a digital book if the physical book is on backorder. The Administrative Professional, Rankin and Shumack. Managing by the Numbers: A Commonsense Guide to Understanding and using your Company's Financials.The following textbook will be shipped to you approximately 7-10 business days after enrollment: The instructional materials required for this course are included in enrollment. Email capabilities and access to a personal email account.Software must be installed and fully operational before the course begins.While you can use an older version of Microsoft Office, if you do, there will be some differences between your version and what you see in the course. Microsoft Office 365, 2021 or 2019 (not included in enrollment).Microsoft Edge and Safari are also compatible. Browser: The latest version of Google Chrome or Mozilla Firefox are preferred.Organization Leadership and Decision Making.Becoming an Administrative Assistant, Making a Career Change, and Career Advancement.Administrative Assistant Position Options.Job Duties, Responsibilities, and Personal Characteristics of Administrative Assistants.Becoming an Administrative Assistant and Advancing Your Career.Banking Process and the Bank Statement Reconciliation Process.Organizational Finance: Budgeting, Financial Statements, and Financial Transactions.Diversity, Onboarding/Offboarding, and Human Resource Law.Recruitment, Staffing, and Hiring Practices.Employee Files and Records and Employee Training.Human Resources Functions, Duties, and Processes.Project Management, Time Management, and Negotiations.Event and Travel Management: Coordinating Virtual Meetings.Obtaining and Managing Resources for Your Office and Working in a Virtual Office.The Basics of Creating Functioning and Productive Workspaces.Office and Records Management (Introduction).Networks for Information Distribution and Maintaining, Backing-up, and Storing Data.Researching, Gathering, Compiling, and Analyzing Data and Information.Technology and Information Distribution.Publishing Web Documents, Hard-Copy Documents, and Meeting Minutes.Using Personal Computer Software Applications.
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